Terms and Conditions

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 Last Updated: 04/12/2025

Kashghar Travel & Tours is a licensed travel agency (Government EIN: ID921) providing flight bookings, ticket changes, cancellations, group bookings, and related travel services. By accessing or using this website or our services, you agree to comply with these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of our website or services.

1. Acceptance of Terms

By using this website or our services, you agree to these Terms & Conditions, including any policies posted on the site. We may update or modify these Terms at any time without prior notice. Continued use of our website or services constitutes acceptance of any changes.

2. Services Provided

Kashghar Travel & Tours provides travel services including:

• Domestic and international flight bookings
• Flight date changes and cancellations
• Group bookings and reservations
• Travel guidance and customer support
   

All bookings, pricing, availability, and refunds are handled exclusively by Kashghar Travel & Tours.

3. User Responsibilities

By using our website or services, you agree to:

• Provide accurate and complete information when making inquiries or bookings
• Use our services lawfully and responsibly
• Refrain from fraudulent, abusive, or unlawful activities
• Not interfere with or disrupt the operations of our website or services
   

4. Booking Process and Payments

• All bookings are processed directly by Kashghar Travel & Tours.
• Payments, fares, and availability are managed solely by Kashghar Travel & Tours.
• Users are responsible for providing valid contact information to ensure smooth communication and service delivery.
   

5. Booking & Cancellation Policy

• All cancellations, changes, and refund requests are processed according to our internal policies and the rules of the respective airlines.
• Kashghar Travel & Tours strives for transparency and will assist users throughout the process.

6. Pricing and Availability

• While we aim to provide accurate information, fares, availability, and service details may change without prior notice.
• Kashghar Travel & Tours is not responsible for discrepancies or updates once a booking has been confirmed.
   

7. Limitation of Liability

To the fullest extent permitted by law, Kashghar Travel & Tours shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. This includes delays, cancellations, or disruptions caused by airlines or third-party service providers.

8. Indemnification

By using our website or services, you agree to indemnify and hold harmless Kashghar Travel & Tours, its owners, affiliates, and partners from any claims, damages, or expenses resulting from misuse of services or violation of these Terms.

9. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts in Rawalpindi, Pakistan.

10. Termination of Services

Kashghar Travel & Tours reserves the right to suspend or terminate access to services if these Terms are violated or if fraudulent, abusive, or harmful activity is detected.

11. Changes to Terms

We may revise these Terms & Conditions at any time. Updates will be posted on this page with the revised date. Continued use of our website or services constitutes acceptance of the updated Terms.

12. Contact Information

For any questions regarding these Terms or our services:

Kashghar Travel & Tours
Office No. 10, Nawaz Arcade, Near Lahori Samosa, College Road, Rawalpindi, Pakistan
Phone: +92 51 5553523
Email: kashghartravel786@gmail.com